ProMax Dealer Updates

Important Notice for Dealership IT Personnel

Currently, some ProMax dealers have to whitelist our IP address in order to receive dealer email notifications from us (e.g. lead notifications, scheduled reports emails, etc.) Soon, we will be adding a second and third IP address. This may require action on your part.

Does this pertain to my dealership? If your dealership DOES need to whitelist our current IP address, this notice pertains to you. If your dealership DOES NOT currently whitelist our IP address, you can ignore this message.

What if I’m not sure? If you aren’t sure, please consult the appropriate IT staff or manager at your dealership who handles technical issues such as this.

What action is required? One simple update- if you are currently whitelisting our IP address, you will have to do the same for our new addresses. Here are our current and soon-to-be added IP addresses:

Current IP address: 192.158.25.66

New IP address: 192.158.25.65

New IP address: 198.178.114.66

NOTE for dealers using Office 365: If your email is hosted on Office 365, please follow the instructions posted here to ensure that ProMax email services are properly whitelisted.

Why the change? The additional IP addresses will increase our email sending capacity, ensuring that emails from us reach your dealership in a timely manner.

 

For more information, please contact

ProMax Tech Support at 877-899-4242

 

Fast Five- a Webinar on Five Items in ProMax You Need to Know

What is Fast Five? A monthly 30-60 minute interactive training class covering 5 items that can help you sell more cars.

Who hosts this class? Dealer Support Manager, Trista Eckman

When is it being held? This month’s class is Thursday, August 13th from 10:00 AM – 11:00 AM CDT

What’s covered this month?

This month we are focusing on:

1. Free Online Training Options
2. Downloading Templates
3. Texting Best Practices
4. Recent Customers
5. Outbound Call Tracking

Don’t miss out!

Register today to ensure you’re

using ProMax to its fullest potential

 

Drive Sales and Replenish Inventory with Direct Mail!

 

Let the experts at ProMax help with your buyback promotions and drive results through personalized, high-impact Direct Mail!   

ProMax's Direct Mail solution is effective, affordable, and customizable. We've won first place in the Dealer's Choice Awards 5 years running!

Data is our specialty- use our award-winning Direct Mail to take advantage of this opportunity to target customers with vehicles you want on the lot.

• Effective, affordable, and the highest open rates in the industry
• Customized mail pieces and envelopes; select from hundreds of options
• Data is our specialty- full analysis to ensure you will get the EXACT list that will work for you

 

 

For more information email Melissa Sinclair

or call 800-836-4001

or visit our website

Show Your Support For ProMax and Win Prizes!

 

 

Voting for the Auto Dealer Today's 2020 Dealers' Choice Awards is almost over and every vote counts!

In past years, thanks to YOU- our loyal customers, we've won awards for Desking, CRM, and Direct Mail.

Please support us this year so we can get first place in all 3!

Auto Dealer Today is giving out a pair of $200 Amazon Gift Cards, but we're giving away free AirPods to 3 lucky ProMax customers that vote!

Follow this link

to the online ballet. Thanks for voting, and good luck!

 

IMPORTANT: When you're through voting, take a screenshot of the "Thank You" page and send it to your ProMax Dealer Support Specialist (or reply to this address) and you'll be entered to win the AirPods! If you don't take a screenshot of the finished ballot, you won't be eligible to win.

Used Car Report July 2020

If you're looking to add inventory or going to the auction, what vehicles should you be targeting? 

Here is some data we compile monthly on the top 20 highest grossing vehicles* in three different subprime credit tiers. 

*Note: Vehicles are ranked in order of total units sold, not total gross:

 

Thanks for your continued business with ProMax and ProCredit. Have a great month!

Get a Free 10-Point Analysis of Your Dealership Website

Supercharge your dealer website with a FREE 10 point analysis from the team at BlackHawk Digital powered by ProMax. 

Let our experts make sure your digital storefront is as effective as possible! We will perform this analysis on any competitor website.

YOUR COURTESY 10-POINT ANALYSIS COVERS:

• Security
• SEO
• Speed Test
• Image Optimization
• Mobile Friendliness
• Lead Generation
• Special Finance-Specific Lead Generation
• Overall Look
• Broken Links/Contact Info Testing
• Inventory Analysis

To get your free analysis

call Jason Dohse at 800-941-0709

or visit our website

Important Notice for Dealers Who Use NADA Book Values

Changes Coming to NADA Book Values-

ACTION REQUIRED

ProMax Dealers,

In order to improve accuracy we have been updating inventory processes in ProMax over the last few months. Updates to NADA Book Values are underway and are being rolled out in phases. 

What are these changes and when can I expect them?

All dealers have been activated for the first phase of changes. As a result, the styles of some vehicles in ProMax will no longer be an exact match with how NADA lists them. This requires action on your part before the second phase of changes, which is coming soon.

What action is required on my part?

In order to ensure all of your vehicle listings are exact matches with NADA, you will need to go to your Unbooked Inventory Report and look for vehicles with "Select NADA match" in their Description.

We've added a Filter to the Unbooked Inventory Report to make this process easier. Deselect "All" from the dropdown then click on "Select NADA Match" and click "Filter". This will display only the vehicles you need to address.

I see some vehicles with "Select NADA match"; now what do I do?

Opening any of these vehicle records triggers the "NADA Possible Match" popup containing a list of possible vehicle descriptions. From this popup you will be prompted to select the proper Style/Description and then "Save":

You will be presented with this popup any time you open an inventory record for a vehicle that is not an exact match, regardless of where you are opening it from.

What happens if I don't select these matches?

Once we begin phase two, vehicles you have NOT selected a match for will be at risk of not displaying any equipment or values.

I'm not sure I understand the process; do you have a video walk-through?

We do! This short video goes through everything step by step:

We appreciate your patience as we work to make Inventory processes and book values in ProMax as accurate as possible.

If you have any questions

please contact your

Dealer Support Specialist

at 844-322-9034

Don't Miss ProMax BDC's July Special Offer!

If you’re not following up with your customers, someone else is... don’t lose a sale because you didn’t make a call!

Don’t lose out on any more sales when cost effective and customizable services are just a phone call away...

Call the BDC experts at 888-804-4413

Or visit our website for more information 

 

LIMITED TIME OFFER:

Sign up for ProMax BDC in July

and get 30 days of our

top online lead generator,

Instant App, for FREE!

 

Vote ProMax for a Chance to Win Prizes!

 

Voting for the Auto Dealer Today's 2020 Dealers' Choice Awards is underway and we want to win again!

In past years, thanks to YOU- our loyal customers, we've won awards for Desking, CRM, and Direct Mail. This year we want first place in all 3!

Auto Dealer Today is giving out a pair of $200 Amazon Gift Cards, but we're doing them one better- we're giving away free AirPods to 3 lucky ProMax customers that vote!

Follow this link

to the online ballet. Thanks for voting, and good luck!

IMPORTANT: When you're through voting, take a screenshot of the "Thank You" page and send it to your ProMax Dealer Support Specialist (or reply to this address) and you'll be entered to win the AirPods! If you don't take a screenshot of the finished ballot, you won't be eligible to win.

Let the Experts at ProMax BDC Help!

If you’re not following up with your customers, someone else is... don’t lose a sale because you didn’t make a call!

Don’t lose out on any more sales when cost effective and customizable services are just a phone call away...

Call the BDC experts at 888-804-4413

Or visit our website for more information 

 

LIMITED TIME OFFER:

Sign up for ProMax BDC in July

and get 30 days of our

top online lead generator,

Instant App, for FREE!