ProMax Dealer Updates

Used Car Report May 2020

If you're looking to add inventory or going to the auction, what vehicles should you be targeting? 

Here is some data we compile monthly on the top 20 highest grossing vehicles* in three different subprime credit tiers. 

*Note: Vehicles are ranked in order of total units sold, not total gross:

 

Thanks for your continued business with ProMax and ProCredit. Have a great month!

ProMax Version Release 2020.5.20.1 - May 21, 2020

Changes & Fixes in This Version

• We updated the Unbooked Inventory Report to allow the option of pagination. In Admin -> Inventory Settings there is a new checkbox for "Allow Unbooked Inventory to show [50] records per page". [Item 608051]
  
  
• We fixed an issue with Kelley Blue Book so that going forward, manually created or imported vehicles will have their standard equipment pre-selected. Non-standard equipment will still need to be selected in the “Kelley Blue Book Equipment” panel in the Equipment Popup for it to affect values. [Item 608521]

Memorial Day Special Offer!

Memorial Day weekend traditionally marks the start of “busy season” for dealerships, and with lifted stay-at-home orders, stimulus checks, the delayed tax season, and never-before-seen OEM incentives, shopper activity is starting to increase!

Maximize your success in today's market with ProMax's award-winning Direct Mail and Lead Generation solutions!

Sign up between now and the end of May

and GET 15% OFF!

• Target consumers that are actively pursuing an auto loan and have the intention of buying a car today. 
• Select from our highest performing mail pieces to get the results you need.
• Let our professional in-house BDC call your internet leads, unsold showroom traffic, and delivered customers.

Drive Business to Your Service Department with the ProMax BDC!

Service is a proven way to generate revenue even when traffic on the lot is slow (or non-existent). We're now offering Service BDC packages to help you boost your service business!

Let our experienced, professionally trained BDC that knows the car industry drive more business to your service and parts departments through carefully crafted campaigns and streamlined followup. We offer custom packages and reasonably priced services including calls, texts, emails, and more to help you maximize your opportunities. 

We offer many types of campaigns:

• Existing Appointment Confirmations
• Open Recalls
• Complementary Diagnostics
• Seasonal Campaigns
• Due for Service (regularly scheduled maintenance)
• Sold But No Service
• First Service After Purchase
• Anniversary, Birthdays
• Coupon Incentives
• Missed Appointment Rescheduling
• Service Lane Trade Appraisals
• And MORE

We will work with you to deliver the results you want. Let us customize a package for you and get your service lane booming!

For more information or to get signed up

call a Dealer Support Specialist

at 844-322-9034

or visit our website

Fast Five- a Webinar this Wednesday on Five Items in ProMax You Need to Know

What is Fast Five? A monthly 30-60 minute interactive training class covering 5 items that can help you sell more cars.

Who hosts this class? Dealer Support Manager, Trista Eckman

When is it being held? This month’s class is Wednesday, May 13th from 12:00 PM – 1:00 PM CST

What’s covered this month?

This month we are focusing on:

1. Auto Responders
2. Lead Delivery
3. E-brochures
4. IP Restrictions
5. Recall Check

Don’t miss out!

Register today to ensure you’re

using ProMax to its fullest potential

Salesperson Inventory Report Speed Issues

Some dealers have reported speed issues on the Salesperson Inventory Report stemming from our updates to Inventory Book Values. We are working toward a permanent solution, however in the short term you can mitigate the issue by turning off the “MSRP” column on the Salesperson Inventory Report.

Click the Settings button on the upper right hand corner of the report and select “Report Settings”. Uncheck the box for “MSRP” and save your changes.

This should eliminate speed issues you’ve been having.

We apologize for any inconvenience this has caused. If you have questions please call us at 844-322-9034.

 

ProMax Version Release 2020.5.6.2 - May 7, 2020

Update to Navigation

We updated ProMax navigation so that clicking the Inventory tab will now take you to the Edit Vehicle screen. From here you can recall vehicles or navigate to reports as needed.

Special Finance Webinar Today!

We're holding a roundtable discussion of industry experts on Wednesday, May 6th at 10:30 A.M. CDT on all things subprime in today's market, including:

• Successfully attracting subprime customers
• Proper vehicle selection
• Structuring the deal
• Building strong lender relationships
• Mastering the world of bankruptcy
• Using products you believe in
• The Post COVID-19 Subprime Market – What does it look like?
• Lender Guidelines Post COVID-19 – What changes may be on the horizon?
• And more!

Meet Our Expert Panel!

For more information CLICK HERE or 

ProMax Version Release 2020.5.4.1 - May 5, 2020

SMS History Report- Summary

Last month we updated the SMS History Report with a new look plus additions to the Advanced Filter and available data. This month we're making another round of updates including a brand new Summary section:

Click the "Summary" button in the upper right hand corner of the SMS History Report to navigate to this new section.

Here you'll find customizable data about your dealership's texting. Use the date picker to select a preset time period (e.g. "Last 7 Days", "This Month") or select a Custom Date Range. Then, your top-line numbers will appear along with percentage trends from the comparable preceding period.

 

Other Changes & Fixes in This Version

• We added a new Lead Delivery option to "Trigger follow up if status remains unchanged". When editing any Lead Source you'll find this new checkbox under the "When Updating An Existing Customer" section of the Dupe Lead Handling tab. This prevents leads from falling through the cracks in instances when a status wasn't manually changed or a lead wasn't assigned a correct status initially. [Item 473825]
• We added the option to use Black Book Retail values for comparison on Proposals. [Item 267613]
• We fixed a bug that was preventing some custom Forms printing from EZ-Up. [Item 603581]