ProMax Dealer Updates

ProMax Version Release 2016.5.16.2 - May 17, 2016

 Email History Report

We've added a great new report to ProMax: the Email History Report.

Now it's easy to see at a glance all emails sent to and from any customer:

  Managers can use to it to see an overview of email activity with many custom filters such as Date, Department, and Message type.

If a Sales Rep calls in sick, the Email History Report makes it easy to monitor and respond to their emails.

 

 

Other Changes & Fixes

• We updated all Communications to ensure the title case is respected throughout.  [Item 293017]
• We fixed an issue with the SMS history popup window that was preventing "STOP" messages from appearing there (even though they were still showing in Customer Workscreen notes).  [Item 282172]
• We corrected an issue that was causing deleted ProMax users to sometime still receive dealership SMS messages.  [Item 273629]
• We fixed an issue with trades added from EZUp not updating the vehicle status in some instances.  [Item 288501]
• We updated Click To Call to ensure that the correct settings were always respected in dealer group situations.  [Items 291521 & 291794]
• We fixed an issue that was preventing "Sold Mileage" from importing from ADP on new vehicles.  [Item 295269]

ProMax Version Release 2016.5.4.2 - May 4, 2016

ProMax Now Integrates With Call Commando!

 

We are pleased to announce that ProMax's award-winning CRM now features a two-way integration with Call Commando, a leading call center solution. 

 

Call Commando helps dealers to maximize the efficiency and output of their call center with sophisticated call logic designed to deliver the perfect lead at the perfect time for your BDRs.  The two-way integration between ProMax and Call Commando is:

• Seamless- Leads from ProMax are delivered to Call Commando, appointment details get sent back the other way, status changes are updated after the appointment
   
• Real time- No waiting or time-lapsed data
   
• Quick and easy- The BDR call process is easier than ever 

 This integration removes unnecessary obstacles and gives your staff more time to do what's important: dial the phone and set appointments!

 For more information on how this integration can help your dealership

contact your ProMax Dealer Support Specialist at 844-322-9034

 

Other Changes & Fixes

• We greatly improved notes for Outbound Call Tracking items by creating a dedicated note type, "Outbound Call", and updating the notes to be much cleaner and more succinct.  [Items 240858 & 289226]

• We added a number of merged line Forms variables for dealerships that require many fields printed on one line (such as 'Dealer Name, Address, City, State, ZIP').  [Item 282161]

• We corrected a display issue with scheduled Prospect Activity Reports and Sold Vehicle/Profit Reports that was preventing checkbox data from printing.  [Item 231369]

• We added a "Do Not Sell" popup to applicable customers on the Customer Workscreen and the Credit Application.  [Item 289704] 

• We updated the Multi Option Proposal to be able to display 4 digit lease payments.  [Item 292184]

• We added Forms a number of variables for Hard Adds: Description, Price, Cost, and MSRP.  [Item 276317]

• We fixed an issue with the customer hyperlink in the RouteOne Single Sign On popup.  [Item 291476]

• We added a "Sold Mileage" option in the ADP inventory import.  [Item 290896]

• We fixed some issues with the Co-App columns on the CB Analysis Report.  [Item 290911]

• We corrected an access issue in the SMS History Report.  [Item 292444]

Training Spotlight of the Month - Bullseye Prospecting

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• Give marketing control to your dealership

 

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