ProMax Dealer Updates

TransUnion is back online!

TransUnion is back online.  TransUnion Credit Reports, Red Flag Scores, and Instant Screen should now be available once again.  We have not yet received confirmation from their Network Operations Center of the reason for the downtime.  We'll work with them as needed to investigate the issue.

 

TransUnion downtime

Unfortunately, TransUnion is currently experiencing technical problems which is causing TransUnion Credit Reports, Red Flag Scores, and Instant Screen to be unavailable at this time.  We have been in contact with their Network Operations Center and they are aware of the issue and they are working to correct the problem.  They could not provide a timeframe for repair just yet.

We'll post another message when the problem is resolved.

ProMax version release - 2013.5.22.1 May 23, 2013

ProMax now integrates with the Adam DMS!

  

ProMax has completed an inventory and deal data integration with Adam Systems.

For information on how this integration with Adam can help your dealership, contact Jason Giltner at 1-800-322-9034 ext. 163.

 

Other Version Update Highlights

• We made some more Forms improvements, adding Interior Color as a field in more places, and distinguishing between personal and business addresses when necessary.  [Items 139047 & 139176]
• We fixed an issue with Sold-Spot Deals not showing up on the Desk Log Summary.  [Item 138216]
• We made improvements to a number of reports with horizontal scrollbars to prevent them from automatically scrolling left when cells are clicked.  [Items 138375 & 139467]
• We did some maintenance on the BDC Productivity Report and the Finance Penetration Report to ensure that all deals and appointments are being reported correctly.  [Items 139170, 139130, & 134628]
• Incoming deals from Reynolds can no longer pick up deleted sales reps in ProMax based on their employee number.  [Item 136268]
• We fixed a bug in the Daily Sales Track Report that was causing an error when empty columns were clicked.  [Item 139432]

 

ProMax version release - 2013.5.16.1 May 17, 2013

 

Interior Color

 

Many of you have asked for it, and now it's here.  We've added an Interior Color field to ProMax! 

Interior Color is now on the Inventory screen as a toggle with (Exterior) Color, as well as on the Trade-In screen, and in the Quick Appraisal Tool. 

 

Toggle between (Exterior) Color...

... and Int(erior Color)

 

ProMax can now import Interior Color from any inventory records that contain it as a field, and export it to dealer websites.

You'll see Interior Color on the Vehicle Appraisal Sheet and on all of the Used Vehicle Bookout Sheets.   In the Inventory Report Builder, "Interior Color" has been added to the bottom of the Available Columns list.

 

 

Other Version Update Highlights

• We've added an "Appts Sold" column to the BDC Productivity Report.  [Item 137944]
• "Trade-In Mileage" is now an Available Column on the Sold Vehicle/Profit Report.  [Item 134644]
• There are now larger fields for employees' names in ProMax.  Previously, unusually long names could cause errors.  [Item 138413]
• Last week we added Black Book values to your options on the Trade-In screen.  Now, Black Book values are also available in the Print Sheets dropdowns in Inventory and the Quick Appraisal tool.  [Items 132026 & 138044]
• There are two new Available Columns in the Prospect Activity Report: "Calls Attempted" and "Calls Completed".  [Item 138679]
• We split large E-Mail folders up into pages, enabling much faster loading times.  [Item 138106]
• Undelivered deals for which a proposal was printed are no longer automatically deleted, and will remain in your ProMax system unless deleted manually.  [Item 137501]

• Interior Color.  [Items 136657, 138235, 138239, 138248, 138257, 138258, 138270, 138282, & 138785]

ProMax version release - 2013.5.8.1 May 9, 2013

Version Hotfix:  

• Changes made by AutoCheck Express were causing our posts to fail.  This issue has been corrected.  [Items 138098, 138108, 138200, 138208, 138210, & 138214]

ProMax version release - 2013.5.7.1 May 8, 2013

Lead Delivery

We've improved Lead Delivery!  Now you can configure an existing lead source and "Set As Default", so that leads from new sources are handled appropriately, even before you've configured the new source.  We've also made it easier to inherit settings from one lead source to another.  We're offering free classes for the entire month of May on ILM Settings. 

Click here to sign up

 

 

 

Black Book values are now available on the Trade-In screen

We've added Black Book Wholesale (Clean) and Retail (Clean) Print Sheets to your options on the Trade-In screen. 

 

 

 

  

Forms 

We've made it easier to print multi-page forms and groups of forms with just one click!  Contact our Forms Department at 800-322-9034 ext. 207, or by e-mail at [email protected] for help setting up and configuring your forms. 

 

  

  

  
Speed Increases 

We're continuing our optimizations to make ProMax run faster.  We've decreased loading times on several more Reports, including the Floor Traffic Analysis Report, the Showroom Traffic Report, and another tune-up on the BDC and Sales Management Report.  We've also done some work on the Owner Base log and Prospect Logs Deals.

 

 

 

Other Version Update Highlights:

• We improved the Instant Messenger to allow right-click Cut/Copy/Paste functions, enabling you to more easily transfer data.  We also fixed an issue with the ProMax screen saver that was causing errors with Instant Messenger.  [Items 84746, 125888, & 131750]
• Dealers can now opt to have GAP insurance automatically added to Special Finance and Retail deals.  The amount will be calculated and shown on the F&I screens.  [Item 130241]
• On delivered Finance Product-only deals, the "Delivered" checkbox is automatically checked to prevent these deals from being counted as delivered more than once.  [Item 124591]
• We have changed the minimum number of days before an  undelivered deal can be deleted to 30, preventing recent deals from being lost.  This can still be customized in Admin Settings, but now only within a range of 30-180 days.  [Item 136476]
• We improved the overnight routine that marks Missed Appointments.  [Item 83743]
• We made enhancements to data parsing on generic ADF leads.  [Item 137832]
• We removed the single quotes that appeared around Company Name on the 4-Square and Alt Choice proposals.  [Item 137627]
• We added a Salesperson column to the Daily Tasks section of the Daily Workplan.  [Item 137606]

• Lead Delivery improvements  [Items 33262 & 137838]
• Black Book values on the Trade-In screen.   [Item 52312]
• Forms improvements.  [Item 135800]
• Speed increases/optimizations.  [Items 137658, 137664, 137678, 137675, 137660, 136409, 137669, 137667, 137677, 137676, 137665]

 

Training Spotlight of the Month - ILM Settings

 

Training Spotlight of the Month – ILM Settings

Check back every month for the newest training spotlight.  This spotlight will highlight tools you
already have in the ProMax system and may not be using.  Free online classes will be available to
cover these features, with a different focus each month.

 

Set up your ILM settings to:

• Assign incoming leads automatically
• Send lead notifications via email or text messages
• Send out Auto-Responder Emails
• Merge duplicate leads automatically
• Track incoming leads and contact time

Sign up for free online classes about ILM Settings by clicking on the link below:

Free Internet Lead Management Classes

 

 

ProMax version release - 2013.5.1.1 May 2, 2013

Speed Increases

We're doing more optimizations to increase your speed!  For the past few weeks we've been tuning up, and it shows.  You've probably noticed shorter loading times on a number of key Reports, including the BDC and Sales Management Report, the BDR Appointment Breakdown Report, and the Lead Management Report to name a few.  We sped up the Internet Dashboard Leads and the BDR Workplan/Call Log and did another round of improvements on the Prospect Logs. 

 

Electronic Titling and Registration Services

We have recently completed integrations with both Dealertrack and TitleTec to provide ProMax users in select states electronic titling and registration services.  These integrations enable you to register and title motor vehicles right from your office.  We currently offer online titling and registration sevices to 16 states, including California, Texas, Illinois, and New York, with more states being added all the time.  To find out how to provide this valuable service to your customers, contact Scott Smith at 800-836-4001.

Honda/Acura Certification

ProMax is pleased to announce that we have been approved by AHM as a Certified Lead Management Provider for Honda and Acura!  This certification enables Honda dealers to manage inbound leads through ProMax while conveniently handling OEM lead disposition reporting automatically.  ProMax now integrates with all major OEMs.  For more details on how ProMax can help improve response times and increase conversion rates, contact Melissa Sinclair at 800-755-7181 or visit our website: http://www.promaxunlimited.com/certifiedLeads.html

 

Other Version Update Highlights: 

• We created additional filters to identify duplicate leads.  [Item 129136]
• We added a Print Screen option to the Trade In screen.  [Item 136479]
• We fixed an issue with the Alt Choice Proposal sometimes not printing the Company Name.  [Item 136478]
• We corrected an issue with e-mail attachments.  [Item 136184]
• The Accessories pricing table now shows cents.  [Item 133745]
• The order of tabs in the Desking Total Profit screen has been fixed.  [Item 136557]
• We added a scrollbar to the Manager Dashboard Lead Mgmt. & Results to fit on screens oriented to 1024 x 768.  [Item 135515]
• Accessories can now be accessed on copied deals.  [Item 136738]
• For dealers with ProMax websites, only vehicles with 'Retail' status will be exported to online listings upon running a CarFax.  [Item 104343]
• We made enhancements to cerified lead reporting regarding duplicate lead entries.  [Item 134256]
• Updated the new Risk-Based Pricing notices to include a signature line when a lender name is present (for dealerships in Ohio and Alabama).  [Items 136350 & 136992]
• Speed optimizations.  [Items 137260, 136860, 136837, 137203, 137263, 137261, 137257, 137252, 137221, & 137187]