Now is the time to define the subprime opportunity in your market! Target the ideal consumers for you, your lenders, and your inventory.
Your custom Subprime Market Analysis Report provides actionable insights on how to build your subprime success. And it's absolutely FREE!
Do you know how many calls your sales staff are making? Actually making?
Are you sure that all your sales calls are being handled properly?
Do you know what advertising sources are driving your business?
If you can't answer all three of those questions with a "YES!" then
ProMax, partnering with Marchex, offers proven solutions for both Outbound Call Tracking and Inbound Call Tracking. Our call tracking services are fully integrated with the ProMax software- ALL outbound and inbound sales calls can be automatically tracked for performance measurement. So stop guessing and take control!
Try our special introductory offer!
For more information or to get signed up
call a Dealer Support Specialist at 844-322-9034
Greetings ProMax dealers. Times are tough right now and we're all facing new challenges. With a handful of exceptions, our entire ProMax team is working remotely for the foreseeable future. You can still reach us at the same numbers:
Dealer Support Specialists are at 844-322-9034
Tech Support is available at 877-899-4242
We're equipped for this, and hopefully you haven't noticed any difference in service or availability on your end. You may have noticed the sounds of kids or dogs or washing machines in the background, though! So, in the spirit of everyone doing their best to deal with this situation, we thought it would be fun to share some photos on Facebook of ProMax employees working at home.
We did a series of "Our New Co-Workers"- kids and pets and spouses that are now at work with us. Do you like cat pics? Cute kids? Good doggos? Of course you do! So follow us on Facebook!
Tuesday we posted an album of "Our Home Offices"- some great, some not-so-great, some right next to the furnace and water heater. Wednesday we did "Wish You Were Here"- pictures of the handful of ProMax employees still holding down the fort at ProMax HQ. And Thursday we did "Adventures in Homeschooling"- kids (and some pets) of our staff doing schoolwork at home.
Thanks, and be safe.
-Your ProMax Team
Booking Inventory Changes Coming
In order to improve accuracy we're updating the process for booking inventory in ProMax. Small changes are being made for each of the major book value providers, with Black Book being the first to be updated. If your dealership uses Black Book, expect to be updated for this change in the coming days. Updates for Kelley Blue Book and NADA book values will be coming over the next several weeks.
Where will you see these changes?
Anywhere you book in Inventory, most notably: on the Trade Screen (in ProMax as well as ProMax Mobile), the Quick Appraisal Tool, and Used Inventory records.
What's different?
Not much on your end. Equipment will need to be selected separately for Black Book. The Standard Equipment list and the Black Book Equipment list are now separate. If you want equipment to affect the Black Book values, you MUST click the "EQUIPMENT" hyperlink and select it in the “BlackBook API Equipment” panel in the Equipment Popup:
Black Book has very few options that affect values. Also, in many cases, entering the VIN will auto-select equipment. If the VIN specifies equipment options that are auto-included in the Black Book values, they are selected by default (and cannot be deselected.) If they are available but not auto-included, they can be selected and deselected like normal equipment options.
If you have any questions about these changes please contact your
Dealer Support Specialist at 844-322-9034
Changes & Fixes in This Version
ProMax Customers,
With a lot of uncertainty in the world right now due to the Coronavirus pandemic and its effects, we wanted to reach out and let you know we are thinking of all of our great dealer-customers in these difficult times, and to briefly communicate a few things to you:
We will continue to provide updates as necessary. Keep an eye on our blog, Facebook, Twitter, and LinkedIn pages for ongoing communication and suggestions on how we can help your dealership get through this challenging time.
Have any concerns?
Please contact your Dealer Support Specialist at 844-322-9034.
Tech Support is available as always at 877-899-4242.
For over 25 years, our primary goal has been helping dealerships succeed. Despite all the changes happening in the world right now at a dizzying pace, we want to let you know that our primary goal remains the same. We're here to help. Please reach out if you need us.
Thanks, and be safe.
-Your ProMax Team
Are you getting the most out of your BDC? Are you setting enough appointments and getting enough showroom traffic?
We're holding two Webinars this month
on BDC Best Practices:
Thursday March 19th at 1 PM and
Tuesday March 24th at 1 PM
Let our experts in BDC show you areas where you can improve and supercharge your BDC.
What is Fast Five? A monthly 30-60 minute interactive training class covering 5 items that can help you sell more cars.
Who hosts this class? Dealer Support Manager, Trista Eckman
When is it being held? This month’s class is Thursday, March 12th from 12:00 PM – 1:00 PM CST
What’s covered this month?
This month we are focusing on:
Don’t miss out!
Register today to ensure you’re
using ProMax to its fullest potential
Push Notifications for
'Lead Inactivity Warning'
and 'Conversica Update'
We recently added Push Notifications in the ProMax App for 'Text Received' and 'Salesperson Reassignment'. This week we're adding two more push notifications: Lead Inactivity Warnings and Conversica Updates.
Once enabled, these push notifications can be sent to any tablet or mobile device that uses the ProMax App. The push notifications will now launch the ProMax App from your device.
To set up Lead Inactivity Warnings, go to Admin -> Lead Delivery and under the Activity Monitoring tab check the box in the "Notify via ProMax App (Push Notification)" column.
To set up Conversica Updates, go to Admin -> User Access and click on the "Cell Phone #" hyperlink for the desired user.
If you have any questions about push notifications
or need help getting set up
please call your Dealer Support Specialist
at 844-322-9034
Option for 'Default Note View'
We've added the ability to set a Default Note View for the Customer Workscreen.
In the "Misc." section at the bottom right of the Admin -> User Access settings there's now a "Default Note View" dropdown with options to Show All Notes, Hide System Notes, and more.
The winter months can be slow- take advantage of our proven Lead Generation tools and boost your showroom traffic:
For more information about
our suite of Lead Generation tools
call us at 888-804-4413 or
If you're looking to add inventory or going to the auction, what vehicles should you be targeting?
Here is some data we compile monthly on the top 20 highest grossing vehicles* in three different subprime credit tiers.
*Note: Vehicles are ranked in order of total units sold, not total gross:
Thanks for your continued business with ProMax and ProCredit. Have a great month!