ProMax Dealer Updates

Fast Five- a Webinar on Five Items in ProMax You Need to Know

What is Fast Five? A monthly 30-60 minute interactive training class covering 5 items that can help you sell more cars.

Who hosts this class? Dealer Support Manager, Trista Eckman

When is it being held? This month’s class is Thursday, January 16th from 12:00 PM – 1:00 PM CST

What’s covered this month?

This month we are focusing on:

1. Deleted Customer Report
2. Needed Vehicle Report
3. Setting up Email
4. Email Best Practices
5. Website Plug Ins

Don’t miss out!

Register today to ensure you’re

using ProMax to its fullest potential

Boost Your Website Leads with the Instant App!

Turn your website visitors into leads with the Instant App!

Take a minute and watch this case study with typical numbers from one of our mid-sized dealers who started on the Instant App in December- they increased website leads by 238% and sold an additional 13 vehicles!

Happy New Year!

Happy New Year

from all of us here at ProMax! 

Our offices will be open on the 31st from 8am to 6pm Central, closed on the 1st, then open for regular hours on the 2nd.

We hope you have a safe and happy holiday with your loved ones!

Used Car Report December 2019

If you're looking to add inventory or going to the auction, what vehicles should you be targeting? 

Here is some data we compile monthly on the top 20 highest grossing vehicles* in three different subprime credit tiers. 

*Note: Vehicles are ranked in order of total units sold, not total gross:

 

Thanks for your continued business with ProMax and ProCredit. Have a great month!

 

Merry Christmas!

Merry Christmas from all of us here at ProMax! 

Our offices will be open on the 24th from 8am to 5pm Central, closed on the 25th, then open for regular hours on the 26th.

We hope you have a safe and happy holiday with your loved ones!

ProMax Version Release 2019.12.17.1 - December 19, 2019

Communications Center Change Log

We added a report to the Communications Center that tracks all changes made. It logs the User, Date, and Time anytime someone creates, edits, deletes, or copies email or letter templates:

New Christmas Email Templates in ProMax

We're always working to make ProMax better, and one area we've been focusing on this year is Email Templates. Email marketing is still one of the most effective ways to generate sales, boost your service lane, and generally keep in touch with your owner base.

We're always adding new email templates- this month we've added new Christmas templates in multiple designs and with ready-to-use variables for personalized content:

Go to Communications -> Download Templates, preview the templates, and Copy the ones you want. It's easy!

Any questions about setting up Email Templates or how they can help your dealership?

Call your Dealer Support Specialist at 844-322-9034

 

Changes & Fixes in This Version

• We've updated the Daily Workplan so that a user's last selections (for 'Show All', 'Show Complete', and 'Show Incomplete' as well as 'Other', 'Calls', 'Letters', 'Emails', and 'Texts') will now be saved as defaults when the user navigates away.
• We updated the BDC Productivity Report to include outgoing calls made to Co-Applicants. [Item 574286]
• We added a State Option for Illinois to "Apply Tax Credits to 1st $ [ ] of Trade Allowance" to address a new law taking effect in 2020. [Item 552175]

ProMax Call Tracking is New & Improved!

If you want to boost sales and ensure accountability, tracking your calls in ProMax is a must!

 

Our Inbound and Outbound Call Tracking is fully integrated into your ProMax system and your sales process, giving you invaluable data on call performance, lead management, marketing ROI, and more.

 

Now, ProMax Call Tracking is better than ever! We've recently added enhancements throughout the platform, including:

• Speech Analytics
• Keyword Tracking
• Expanded Reporting Capabilities
• Updated Interface
• and more!

For more information about the new & improved ProMax Call Tracking

contact your Dealer Support Specialist at 844-322-9034

Ask about our special introductory offer running through the end of the month!

Fast Five- a Webinar on Five Items in ProMax You Need to Know

What is Fast Five? A monthly 30-60 minute interactive training class covering 5 items that can help you sell more cars.

Who hosts this class? Dealer Support Manager, Trista Eckman

When is it being held? This month’s class is Thursday, December 12th from 12:00 PM – 12:30 PM CST

What’s covered this month?

This month we are focusing on:

1. Price Drop Alerts
2. Cleaning Up Duplicates
3. Service Statuses in Lead Delivery
4. Linking to the Credit App
5. Call Tracking Solutions

Don’t miss out!

Register today to ensure you’re

using ProMax to its fullest potential

Introducing Blackhawk Digital Powered by ProMax

We've made a lot of progress at ProMax in the past year including greatly expanding our digital marketing efforts, and we are thrilled to announce a new division of ProMax- Blackhawk Digital!

Blackhawk Digital brings all of our great digital marketing solutions under one umbrella with a bigger support team. We offer:

• Full Dealer Websites
• Special Finance Websites
• Lead Generation Tools
• The Blackhawk Instant App
• Website Consulting
• and more!

Look for more updates coming soon on the Blackhawk Digital website, Facebook page, and blog.

 

For More Information Contact
Jason Dohse at 877-978-6464
or at JasonDohse@Blackhawk-Digital.com

 

Happy Thanksgiving!

Our offices will be closed in observance of the Thanksgiving holiday.

Tech Support will be available on both Friday and Saturday from 9AM to 3PM Central Time.

Have a safe and happy Thanksgiving!

Some Holiday How-To's from ProMax:

• Set up a Thanksgiving auto-responder in your ProMax system
• Get an email campaign ready for Black Friday
• Update your Store Hours in Admin -> Dealership Settings -> Dealership Info (and set a reminder for yourself to change back after the holiday):