ProMax Dealer Updates

Thanks to All of Our Dealers for a Great NADA 2020!

We had a great time in Las Vegas at NADA 2020 and we want to say thank you to all our great dealer-customers!

We saw a lot of you in the booth, met some new people, and enjoyed the lack of snow!

We also had the good fortune to win a DrivingSales Dealer Satisfaction Award for Desking! 

Thanks to all of our dealers who voted for us in the Dealer Satisfaction Awards! We're always honored to win the awards that are voted on by the dealers.

As a token of our appreciation we had some great giveaways too! Every dealer who came in for a demo entered for a chance to win an iPhone 11 Pro Max (great name, Apple!)

And the winner is... Julian Vigil, Finance Director at The Sharpest Rides in Englewood, Colorado!

Congratulations Julian! (pictured here with his son Jaydon, a nationally ranked amateur boxer!)

 

Go to our Facebook page to check out more of our photos.

Thanks again for getting our 2020 off to such a great start; we look forward to seeing you again next year!

ProMax Version Release 2020.2.10.1 - February 12, 2020

Push Notifications for 'Text Received' and 'Salesperson Reassignment'

In our last post we added Push Notifications in the ProMax App for New Leads. This week we're adding two more push notifications: Text Received and Salesperson Reassignments.

Once enabled, these push notifications can be sent to any tablet or mobile device that uses the ProMax App. The push notifications will now launch the ProMax App from your device.

To get these new push notifications set up, go to Admin -> User Access and click on the 'Cell Phone #' hyperlink for the desired user. Under Sales Rep Changes and Inbound Text Messages you will see an option to "Send Push notification message to ProMax App".

If you have any questions about push notifications or need help getting set up, please call your Dealer Support Specialist at 844-322-9034.

Keep an eye on the blog as we continue to add new push notifications.

 

New ProMax Email Option

We added a new option in ProMax Email to save settings for notifications on emails going forward.

When you navigate to Email from the Customer Workscreen you will see a new dropdown in the header bar giving you the option of "Do Not Send Notification" or "Notify Via ProMax" (along with the checkboxes for "Notify via SMS" and "Request Read Receipt".)

Whichever settings you select will become the default on all sent emails going forward.

 

ProMax BDC After Hours

We're now able to set up custom store hours in the ProMax BDC After Hours config.

For more information about this product or setting contact Brandon Luloff by email or call 563-344-7735.

Fast Five- a Webinar on Five Items in ProMax You Need to Know

What is Fast Five? A monthly 30-60 minute interactive training class covering 5 items that can help you sell more cars.

Who hosts this class? Dealer Support Manager, Trista Eckman

When is it being held? This month’s class is Wednesday, February 12th from 12:00 PM – 1:00 PM CST

What’s covered this month?

This month we are focusing on:

1. Change Log in the Communications Menu
2. Push Notifications in Lead Delivery
3. Adding Aftermarket and Service Contracts Items
4. Creating a Finance Menu
5. ProMail and Market Thief

Don’t miss out!

Register today to ensure you’re

using ProMax to its fullest potential

Attend a Demo at NADA for a Chance to Win!

 

Check out our NADA Blowout Pricing on Lead Generation products, Websites, Call Tracking, BDC Services and much more!

Schedule a Demo today- we're looking forward to seeing you at the show!

 

 

Used Car Report January 2020

If you're looking to add inventory or going to the auction, what vehicles should you be targeting? 

Here is some data we compile monthly on the top 20 highest grossing vehicles* in three different subprime credit tiers. 

*Note: Vehicles are ranked in order of total units sold, not total gross:

 

Thanks for your continued business with ProMax and ProCredit. Have a great month!

ProMax Version Release 2020.1.28.1 - January 29, 2020

Push Notifications for New Leads

Push Notifications are now available in the ProMax App for new lead notifications. Once enabled, these push notifications can be sent to any tablet or mobile device that uses the ProMax App. The push notifications will now launch the ProMax App from your device.

Setting them up is easy! In Admin -> Lead Delivery under the Lead Assignments tab there is a column titled "Notify Via ProMax App". You can also enable it in the Additional Notifications tab under the "Send Via ProMax App (Push Notification)" column. You can select the users that would like to receive Push Notifications. The only requirement is that they log into the ProMax App before turning this setting on.

You'll also notice a new notification 'bell' icon on the top of the ProMax App and on ProMax Mobile in the browser. This is your Notification Log; in here you can see all of your notifications or sort them in various categories.

Currently, push notifications are available for new lead notifications, but soon we'll have them for Incoming Texts, Salesperson Reassignments, Email Response Received, and more! Keep an eye on the blog as we continue to add new push notifications.

If you have any questions about push notifications or need help getting set up, please call your Dealer Support Specialist at 844-322-9034.

 

Changes & Fixes in This Version

• We have resolved an issue that was preventing some dealers from receiving SMS notifications. [Item 583859]
• We added new variables to the Sold Vehicle Profit Report: "Co-buyer Email", "Co-buyer Phone", and "Job Time Months". [Items 582011 & 586899]

ProMax Version Release 2020.1.23.1 - January 23, 2020

ProMax Now Integrates With Covideo

Looking to embed video in your email messages?

ProMax now integrates with Covideo, an easy-to-use video solution that displays a preview GIF in emails linking to full personalized videos in the browser. 

 

To learn more about Covideo visit their website

or contact your ProMax Dealer Support Specialist at 844-322-9034

 

Illiana Forms Integration

ProMax now features an integration with Illiana Forms.

For more information or to get signed up

call your Dealer Support Specialist at 844-322-9034.

 

Other Changes & Fixes in This Version

• Vehicles are now removed from Inventory when delivered in ProMax when you check the box labelled "Delete from Inventory". [Item 554356]

Fast Five- a Webinar on Five Items in ProMax You Need to Know

What is Fast Five? A monthly 30-60 minute interactive training class covering 5 items that can help you sell more cars.

Who hosts this class? Dealer Support Manager, Trista Eckman

When is it being held? This month’s class is Thursday, January 16th from 12:00 PM – 1:00 PM CST

What’s covered this month?

This month we are focusing on:

1. Deleted Customer Report
2. Needed Vehicle Report
3. Setting up Email
4. Email Best Practices
5. Website Plug Ins

Don’t miss out!

Register today to ensure you’re

using ProMax to its fullest potential

Boost Your Website Leads with the Instant App!

Turn your website visitors into leads with the Instant App!

Take a minute and watch this case study with typical numbers from one of our mid-sized dealers who started on the Instant App in December- they increased website leads by 238% and sold an additional 13 vehicles!

Happy New Year!

Happy New Year

from all of us here at ProMax! 

Our offices will be open on the 31st from 8am to 6pm Central, closed on the 1st, then open for regular hours on the 2nd.

We hope you have a safe and happy holiday with your loved ones!