ProMax Dealer Updates

Start Preparing for New FTC Safeguard Rules with Multi-Factor Authentication

The Federal Trade Commission (FTC) is extending the Gramm-Leach-Bliley Act (GBLA) regulations to automotive dealers, requiring dealerships to comply with the FTC Safeguards Rule. ProMax has remained compliant with FTC Safeguard policies since published in 2003. However, with the extension to dealers, we have added a multi-factor authentication (MFA) system setting to all platforms.

It is strongly recommended that all dealers enable multi-factor authentication before changes take effect, which is currently slated for June 2023. Additionally, regardless of MFA settings, users will be logged out after 15 minutes of inactivity.

By default, multi-factor authentication is turned off. Contact your Dealer Support Specialist or email support@promaxunlimited.com to have this enabled.

Prior to enabling, please ensure all users are set up to receive notifications one of two ways:

• Recommended: Using the ProMax mobile app is the easiest way to use MFA. After downloading and logging in, users can receive push notifications via the app.
• Users can also receive an SMS text to authenticate login. Your Dealer Admin needs to ensure all users have a cell phone number input within their user access profile before enabling.

For more information, visit the FTC website. If you have any questions regarding FTC requirements for your dealership, please seek legal counsel. If you would like information on how ProMax complies with FTC regulations, email securitypolicies@promaxunlimited.com.

 

ProMax’s platform is evolving – visit us at NADA Booth #2219 to learn how we can help protect your dealership, your customers, your employees, and your hard-earned profits.

We are grateful for your continued partnership and wish you well this holiday season!

 

Attend the Fast Five Webinar For a Chance to Win a $50 Amazon Gift Card!

We're giving out a $50 Amazon Gift Card to one lucky attendee of our monthly webinar!

What is the Fast Five? A monthly interactive training class covering 5 items in Stack that can help you sell more cars.

Who hosts this class? Director of Account Management, Trista Eckman

When is it being held? This month’s class is Wednesday, November 16th at 10:00am CST.

What’s covered this month?

This month we are focusing on:

1. Desking Deals for Return Customers
2. Requesting a New Lead Source
3. Lead Delivery
4. Texting and Email Best Practices
5. Recent Texting Changes

 

Don’t miss out!

Register today to win an Amazon Gift Card

and use Stack to its fullest potential

 

Attend the Fast Five Webinar For a Chance to Win a $50 Amazon Gift Card!

We're giving out a $50 Amazon Gift Card to one lucky attendee of our monthly webinar!

What is the Fast Five? A monthly interactive training class covering 5 items in Stack that can help you sell more cars.

Who hosts this class? Director of Account Management, Trista Eckman

When is it being held? This month’s class is Tuesday, October 11th at 10:00am CDT.

What’s covered this month?

This month we are focusing on:

1. ProMax University
2. Statuses
3. Automated Follow-Up
4. Daily Workplan
5. Lead Reporting

 

Don’t miss out!

Register today to win an Amazon Gift Card

and use Stack to its fullest potential

 

Attend the Fast Five Webinar For a Chance to Win a $50 Amazon Gift Card!

We're giving out a $50 Amazon Gift Card to one lucky attendee of our monthly webinar!

What is the Fast Five? A monthly interactive training class covering 5 items in Stack that can help you sell more cars.

Who hosts this class? Director of Account Management, Trista Eckman

When is it being held? This month’s class is Wednesday, September 14th at 3:00pm CDT.

What’s covered this month?

This month we are focusing on:

1. Salesperson Heat Sheet
2. Daily Workplan Management Report
3. BDC Productivity Report
4. Manager Dashboard
5. Unsold Prospects Tab

 

Don’t miss out!

Register today to win an Amazon Gift Card

and use Stack to its fullest potential

 

Used Car Report August 2022

Adding inventory is very challenging right now as you know, and more than ever it is crucial to align your marketing spend and inventory with your prospects and lenders.

Enter our exclusive monthly Used Car Report- we crunch proprietary data on thousands of deals every month in an effort to make your job easier.

• If you're adding inventory or going to the auction, what vehicles should you be targeting?
• Over 40% of car buyers are special finance buyers; what are the best vehicles for them?
• When you’re putting together a deal, which trades are the best candidates to "step up" to create a win/win for you and the customer?

The Used Car Report can help you answer these questions, and more! 

Here are the top 20 highest grossing vehicles* in three different subprime credit tiers over the last month.

*Note: Vehicles are ranked in order of total units sold, not total gross:

Thanks for reading and have a great month!

Thanks to Everyone Who Voted in the Dealers' Choice Awards!

The Auto Dealer Today 2022 Dealers' Choice Awards were announced and thanks to dealers like you casting your votes, we took home TWO awards again this year! As a result of your votes, we won the Platinum Award for CRM and the Gold Award for Direct Mail.

We want to take this opportunity to say thank you to all of our great dealer-customers - we couldn't have done it without you! A BUNCH of you placed votes for us and it really means a lot to us. Our #1 goal every day is to ensure your dealership's success.

As we promised during the voting, we raffled off $250 Amazon Gift Cards...

And the winners of the raffle are...

• Jessica Thompson (pictured here with pup), BDC Manager at Graham Auto Mall
• Anne Kelley, Digital Marketing Director at Dream Automotive Group
  

Congratulations gals, and thanks once again to everyone who voted for us!

Attend the Fast Five Webinar For a Chance to Win a $50 Amazon Gift Card!

We're giving out a $50 Amazon Gift Card to one lucky attendee of our monthly webinar!

What is the Fast Five? A monthly interactive training class covering 5 items in Stack that can help you sell more cars.

Who hosts this class? Director of Account Management, Trista Eckman

When is it being held? This month’s class is Wednesday, August 10th at 10:00am CDT.

What’s covered this month?

This month we are focusing on:

1. Instant Screen
2. Running CBs
3. How to Read a Bureau
4. Red Flags, OFAC, Synthetic Fraud, and MLA
5. RBP and AA Failsafes

 

Don’t miss out!

Register today to win an Amazon Gift Card

and use Stack to its fullest potential

 

WEBINAR- CRM Begins and Continues With Leadership

ProMax and NIADA are proud to present "CRM Begins and Continues With Leadership", a free webinar hosted by ProMax COO Shane Born.

Leadership is the backbone of a strong company culture and goes hand in hand with driving the customer experience. Customers today have higher expectations than ever before, and it is crucial to continually review and adjust methods in order to create an environment of customer centricity. This begins with strong leadership from within, beyond just a title. 

Tune in on Monday, August 1^st at 1:00pm CDT to learn more about how leadership shapes the customer experience at your dealership!

 

Used Car Report July 2022

Adding inventory is very challenging right now as you know, and more than ever it is crucial to align your marketing spend and inventory with your prospects and lenders.

Enter our exclusive monthly Used Car Report- we crunch proprietary data on thousands of deals every month in an effort to make your job easier.

• If you're adding inventory or going to the auction, what vehicles should you be targeting?
• Over 40% of car buyers are special finance buyers; what are the best vehicles for them?
• When you’re putting together a deal, which trades are the best candidates to "step up" to create a win/win for you and the customer?

The Used Car Report can help you answer these questions, and more! 

Here are the top 20 highest grossing vehicles* in three different subprime credit tiers over the last month.

*Note: Vehicles are ranked in order of total units sold, not total gross:

Thanks for reading and have a great month!

Attend the Fast Five Webinar For a Chance to Win a $50 Amazon Gift Card!

We're giving out a $50 Amazon Gift Card to one lucky attendee of our monthly webinar!

What is the Fast Five? A monthly interactive training class covering 5 items in Stack that can help you sell more cars.

Who hosts this class? Director of Account Management, Trista Eckman

When is it being held? This month’s class is Thursday, July 14th at 2:00pm CDT.

What’s covered this month?

This month we are focusing on:

1. Collecting Signatures in the App
2. Free Gmail Accounts – Authentication Requirement
3. Taking Vehicle Photos in the App
4. Mobile DL Scanner
5. ProMax University

 

Don’t miss out!

Register today to win an Amazon Gift Card

and use Stack to its fullest potential