Dealerships with ADP or the Reynolds Platinum package can take advantage of two new reports designed to locate opportunities to gain both sales AND service customers:
Service/Not Sold- Do you know who's getting service done? This report targets customers that have had service appointments but no deliveries within ProMax in the last 5 years.
Sold/No Service- Are you keeping tabs on your Owner Base? This report targets customers that have had deliveries but are not coming to your service bay.
The Service Dashboard is simple and effective:
- Market to customers with email campaigns from ProMax's award-winning CRM with A/B testing and ROI tracking ability
- Take advantage of our attractive pre-loaded templates to get your message across
- Utilize custom statuses to create follow-up that ensures no opportunities are missed
The Service Dashboard provides you with invaluable data mining tools that you can't afford to do without!
For more information, contact your account manager at 844-322-9034
Other Changes & Fixes
- We've made some changes to the statuses for use on the Appointment Log. "Shown" has been changed to "Showroom" and we added a status for "Unsold". [Item 271686]
- We updated the Edit Customer Note function so that a manager leaving an Exit Note was note being recorded as a Manager Note. [Item 273833]
- We fixed an issue with the Ebrochure that was sometimes causing the customer's address to display incorrectly. [Item 274363]
- We corrected a display issue with the Trade Amount on the Alt Choice Proposal. [Item 274168]
- We addressed an issue that was sometimes causing the incorrect Sales Rep to display on delivered deals. [Item 271347]