Introducing Outbound Enhanced
Upgrade your Outbound Call Tracking with the all new Outbound Enhanced! Take your call tracking a step further with benchmark comparisons and appointment request analytics. Find out at a glance if appointments are being asked for on every call and what the result was.
See how your dealership compares to others based on:
- OEM brand
- by state
- other ProMax dealers
- dealers nationwide
Outbound Enhanced enables you to track not just how many calls are going out, but the quality of those calls; to keep your staff accountable and your managers informed.
For more information about how Outbound Call Tracking and Outbound Enhanced can help your dealership, call Melissa Sinclair at 563-344-7648.
Other Changes & Fixes
- We fixed an issue with importing the "ZIP+4" field from Reynolds. [Item 267216]
- We did some optimization on the Daily Workplan to improve performance. [Item 66673]
- We fixed an issue with certain lead providers that export an extraneous '1' before a 10-digit phone number. [Item 221684]
- We've updated the ADP integration to display the dealership's time zone for the "Last Refreshed" time. [Item 262371]
- We fixed a display issue with the "Holdback" column on the BDC & Sales Management Report. [Item 258659]
- The updated Submittal screen now stores a default Credit Bureau provider upon exit. [Item 255512]
- We updated the Ford Credit Application to the new version (required by the start of 2016). [Item 264065]